Training, Change Management & User Adoption

User adoption and change management with Microsoft Surface Hub unlocks higher RoI and better user experiences.

The Microsoft Surface Hub 2 is an entirely new class of device that transforms meetings from passive to interactive.  Users actively engage in sessions and are encouraged to stand up, communicate and collaborate.

The Surface Hub is estimated by Forrester Research to return a 138% ROI within 3 years. However, no technology project is a success with strong user adoption. Make the most of your Microsoft Surface Hub investments with Generation-e’s range of User Adoption and Training programs.

Generation-e’s programs available are:

Foundation  1 Hub, single location Identification of use cases, scenarios, and relevant apps. Hands on discovery sessions with up to 25 influencers within your organisation.  Across 2.5 days of effort we will help you explore the use cases and scenarios where your Surface Hub will have the biggest impact, and on-board influencers in your organisation

Advanced    2-4 Hubs, two locations.  Foundation scope plus small group on-boarding sessions to build a foundation Surface Hub competency across your management team & assistants.  Across 5.5 days of effort we will help embed your Surface Hub investment into core meeting practices for your pilot participants.

Roll-out        5-10 Hubs, multiple locations.  Foundation & Advanced scope plus additional discovery and on-boarding sessions. Execution of “Surface Hub launch” communication plan.  conduct a Surface Hub launch and establish a core competency of Surface Hub capability across meeting organisers, facilitators and active participants.